Dr. Danielle Park is an assistant professor at the Dedman College of Hospitality, Florida State University. Her research applies big data and business analytics to technology-driven service innovation, as well as technology-induced stress and coping behaviors among customers in the hospitality industry. She obtained both her Master’s and Ph.D. in Hospitality Management from the University of Houston and earned her Bachelor’s degree in Business Administration from Soongsil University in Seoul, South Korea.

Fields of Study

• Big Data and Business Analytics
• Service Innovation and Customer Experience with a focus on Technology
• Technology-induced Stress Coping

Education

• Ph.D., Hospitality Management, University of Houston
• M.S., Hospitality Management, University of Houston
• B.S., Business Administration, Soongsil University (Seoul, South Korea)

Publications / Other Scholarly Activities

Full scholarly account available at Google Scholar

Accomplishments

• Recipient of the Best Paper Award at the 26th Annual Graduate Education & Graduate Student Research Conference in Hospitality & Tourism in 2021
• Recipient of the Best Paper Award nominee at the 28th and 25th Annual Graduate Education & Graduate Student Research Conference in Hospitality & Tourism in 2023 and 2020